# Visuals Help Center > Advice and answers from the Visuals team ## Getting started - [Getting started with Visuals](https://help.visuals.fm/en/articles/13260307-getting-started-with-visuals.md): Sign up, answer one question, and make your first video by telling the Visuals Agent what you want. What you land on, what to say, and where your work goes. - [Visuals glossary: flows, projects, compositions, cards, and renders](https://help.visuals.fm/en/articles/16829637-visuals-glossary-flows-projects-compositions-cards-and-renders.md): Plain definitions of the words Visuals uses: the visual canvas, cards, flows, projects, compositions, renders, assets, the Agent, Catalog, and credits. ## Making videos - [Lyric captions: layouts, motions, container motions, and exits](https://help.visuals.fm/en/articles/16829656-lyric-captions-layouts-motions-container-motions-and-exits.md): Lyric captions are 4 independent choices that run at the same time. Every layout, word motion, container motion, and exit, and how to combine them. - [Bring your own lyrics: SRT, LRC, and Magic Align](https://help.visuals.fm/en/articles/16829659-bring-your-own-lyrics-srt-lrc-and-magic-align.md): Stop fixing auto transcribed lines by hand. Upload a timed SRT or LRC file, or paste plain lyrics and let Magic Align time them to the song. - [Loop styles: Standard, Loop, and Bounce](https://help.visuals.fm/en/articles/16829660-loop-styles-standard-loop-and-bounce.md): Stop the visible jump when a short clip repeats over a full song. What Standard, Loop, and Bounce do, where to find them, and when Bounce is not available. - [Use your own footage and spend fewer credits](https://help.visuals.fm/en/articles/16829662-use-your-own-footage-and-spend-fewer-credits.md): Your own clips are free in lyric videos. How to swap footage into a template, pick and order clips before they hit the timeline, and where credits actually go. - [My Styles: save a look once and reuse it](https://help.visuals.fm/en/articles/16829664-my-styles-save-a-look-once-and-reuse-it.md): Save a text or caption style and apply it in any project, on any device. Where saved styles appear, what the save toggles do, and the 200 style limit. - [The video editor: timeline, captions, and voiceovers](https://help.visuals.fm/en/articles/16829677-the-video-editor-timeline-captions-and-voiceovers.md): What you can do on the timeline: zoom, multi-select overlays, nudge with arrow keys, crossfades, captions and text, voiceovers, and how compositions save. - [Visuals: Create Cover Art & Images](https://help.visuals.fm/en/articles/13260381-visuals-create-cover-art-images.md): Learn how to generate cover art and images in Visuals, and how to get results you’ll actually want to use. - [Visuals: Create Spotify Canvas & Loop Videos](https://help.visuals.fm/en/articles/13260600-visuals-create-spotify-canvas-loop-videos.md): Learn how to create Spotify Canvas-style loops in Visuals, choose the right models, and write prompts that produce clean, usable motion. - [Visuals: Create Lyric Videos](https://help.visuals.fm/en/articles/13260712-visuals-create-lyric-videos.md): Learn the different ways to create a lyric video in Visuals, and how to get clean visuals + readable lyrics. ## The Visuals Agent - [Working with the Visuals Agent](https://help.visuals.fm/en/articles/16829641-working-with-the-visuals-agent.md): How to brief the Agent, attach files and cards, get it to fix a failed run, and let it work in phases. What it can see and how it handles credits. - [Custom instructions, memory, and skills](https://help.visuals.fm/en/articles/16829644-custom-instructions-memory-and-skills.md): Teach the Visuals Agent how you work. Set custom instructions once, manage what it remembers, and write your own skills so you are not rewriting the same brief. ## The visual canvas - [The visual canvas: cards, connections, and running a flow](https://help.visuals.fm/en/articles/16829646-the-visual-canvas-cards-connections-and-running-a-flow.md): How to add cards, connect them, select and multi-select, where new cards land, what each run state means, and how to run part of a flow. - [Flows: build once, run many times](https://help.visuals.fm/en/articles/16830578-flows-build-once-run-many-times.md): Turn a one-off build into a reusable recipe. The prompt writer pattern, running one card instead of the whole flow, batching many outputs from one input, and reusing a flow across releases. - [Card settings, versions, and reusing a generation](https://help.visuals.fm/en/articles/16829647-card-settings-versions-and-reusing-a-generation.md): Every version keeps its own prompt and settings. How to go back to an earlier take, find hidden settings, extract a result, and pull a frame out of a video. - [Extend a clip up to 40 seconds](https://help.visuals.fm/en/articles/16829649-extend-a-clip-up-to-40-seconds.md): Continue a finished clip so it grows into one continuous file instead of stitching shots together. How to start an extension, the 40 second ceiling, and how it is billed. - [Trim a clip before you generate](https://help.visuals.fm/en/articles/16829652-trim-a-clip-before-you-generate.md): Every video card has a Trim control. Set the exact section you want with a timeline and looping preview, so you are not feeding a model footage it will reject or charge you for. - [Compose Video and Render: finish a video on the canvas](https://help.visuals.fm/en/articles/16829653-compose-video-and-render-finish-a-video-on-the-canvas.md): Assemble your clips into a finished video without leaving the visual canvas. Per clip timings, fill styles, text overlays, all 7 aspect ratios, and where the render goes. ## My Library & Catalog - [My Library: folders, collections, and smart collections](https://help.visuals.fm/en/articles/16829666-my-library-folders-collections-and-smart-collections.md): How to organize everything you make. The difference between folders and collections, how smart collections fill themselves, pinning, favorites, tags, statuses, and Trash. - [Search, filter, and sort your library](https://help.visuals.fm/en/articles/16829669-search-filter-and-sort-your-library.md): Find anything in My Library. Every filter, sort, and grouping available, multi-select and bulk actions, and the Appearance menu that controls how the grid looks. - [Catalog: songs, albums, and official assets](https://help.visuals.fm/en/articles/16829670-catalog-songs-albums-and-official-assets.md): Catalog organizes your work around music instead of files. Songs with official and working lanes, albums, and one view of everything approved and going out. - [Share your work: links, shared flows, and roles](https://help.visuals.fm/en/articles/16829671-share-your-work-links-shared-flows-and-roles.md): Share an asset with a link anyone can open and remix, or share flows, projects, and compositions with viewer, editor, or owner roles. ## Models and credits - [Choosing a video model](https://help.visuals.fm/en/articles/16829672-choosing-a-video-model.md): What the main video models are good at, which inputs each one takes, why some inputs only work on the visual canvas, and how to pick without wasting credits. - [Quality, resolution, and aspect ratios](https://help.visuals.fm/en/articles/16829673-quality-resolution-and-aspect-ratios.md): Quality settings are a price choice. What the resolution tiers do, which aspect ratios exist, how cards inherit a shape, and how to test cheap and ship high. ## Release Notes - [Visuals.fm Release Notes - 09.03.2026](https://help.visuals.fm/en/articles/16804485-visuals-fm-release-notes-09-03-2026.md): Gemini Omni 1.1 Flash becomes the default video model, and you can extend a clip up to 40 seconds as one continuous file. Plus a Trim control on every video card and long uploads you can use while ... - [Visuals.fm Release Notes - 08.31.2026](https://help.visuals.fm/en/articles/16804480-visuals-fm-release-notes-08-31-2026.md): The visual canvas release. Every version keeps its own prompt and settings, cards say whether they are queued or generating, new cards land where you put them, and large downloads finally work from... - [Visuals.fm Release Notes - 08.28.2026](https://help.visuals.fm/en/articles/16804475-visuals-fm-release-notes-08-28-2026.md): Custom instructions, memory and skills arrive: the Agent learns how you work and you can teach it your own skills. Plus bad inputs caught before the run, the Agent seeing your runs, and ElevenLabs ... - [Visuals.fm Release Notes - 08.19.2026](https://help.visuals.fm/en/articles/16532622-visuals-fm-release-notes-08-19-2026.md): Everything you make in Visuals now lives in one place. Flows, projects, compositions and your finished exports are all in My Library now, organized like any other asset. Plus a new Shared view, tim... - [Visuals.fm Release Notes - 08.14.2026](https://help.visuals.fm/en/articles/16533785-visuals-fm-release-notes-08-14-2026.md): The visual canvas, flows, projects and the Visuals Agent are open to everyone. Signing up now asks one question and hands you to the Agent, which asks for the rest only when it needs it. - [Visuals.fm Release Notes - 08.12.2026](https://help.visuals.fm/en/articles/16533782-visuals-fm-release-notes-08-12-2026.md): 5 new image and video models \(Luma Ray 3.2, Seedance 2.0 and 2.5, Gemini Omni Flash, Nano Banana 2 Lite\), the newest text models, quality modes for Veo 3.1 and Kling, and 2 new OpenAI voices. - [Visuals.fm Release Notes - 08.06.2026](https://help.visuals.fm/en/articles/16533781-visuals-fm-release-notes-08-06-2026.md): The release where the Visuals Agent became the way you build: describe what you want and it builds the flow, and new Compose Video and Render cards assemble the finished video on the canvas. Plus p... - [Visuals.fm Release Notes - 07.29.2026](https://help.visuals.fm/en/articles/16533778-visuals-fm-release-notes-07-29-2026.md): My Styles: save a text or caption look once and it follows you into every project and onto every device. Plus copy, copy style, paste and paste style on any clip, across projects. - [Visuals.fm Release Notes - 07.27.2026](https://help.visuals.fm/en/articles/16533776-visuals-fm-release-notes-07-27-2026.md): Bounce is a way of repeating a short clip that never jumps, and it is now a Loop Style choice in every lyric video flow. Plus bulk removal in My Library and more reliable exports. - [Visuals.fm Release Notes - 07.17.2026](https://help.visuals.fm/en/articles/16533775-visuals-fm-release-notes-07-17-2026.md): Lyric captions become 4 separate choices that run at the same time: 6 layouts, 15 per-word motions, 16 container motions for the whole block, and 9 exits. Every option plays in the picker before yo... - [Visuals.fm Release Notes - 07.11.2026](https://help.visuals.fm/en/articles/16533774-visuals-fm-release-notes-07-11-2026.md): My Library stops being one long grid and becomes a workspace: a sidebar, folders and collections, smart collections that fill themselves, search across everything you own, and a bulk bar that acts ... - [Visuals.fm Release Notes - 07.08.2026](https://help.visuals.fm/en/articles/16533771-visuals-fm-release-notes-07-08-2026.md): Share links rebuilt: previews carry your name and the idea behind the work, videos play inline in iMessage, and anyone you send it to can remix it. Plus assets that finally show at their true aspec... - [Visuals.fm Release Notes - 07.03.2026](https://help.visuals.fm/en/articles/16533770-visuals-fm-release-notes-07-03-2026.md): Repair work. Songs and videos that got stuck partway through uploading now finish and repair themselves, album covers and posters behave like every other asset, and text generation works again on t... - [Visuals.fm Release Notes - 06.25.2026](https://help.visuals.fm/en/articles/16533768-visuals-fm-release-notes-06-25-2026.md): See, preview and reorder your clips before they touch the timeline, swap a clip inside a template without rebuilding it, and stop paying credits to use footage you already own in a lyric video. - [Visuals.fm Release Notes - 06.20.2026](https://help.visuals.fm/en/articles/16533767-visuals-fm-release-notes-06-20-2026.md): Kling arrives as a family of 5 video models, and every video model now tells you what it needs before it spends your credits. Plus a date filter, an asset-type picker, and album covers that live wi... - [Visuals.fm Release Notes - 06.09.2026](https://help.visuals.fm/en/articles/16533759-visuals-fm-release-notes-06-09-2026.md): Bring your own lyrics to a lyric video. Upload a timed SRT or LRC file and skip transcription entirely, or paste the plain words and let Magic Align time them to the song. - [Visuals.fm Release Notes - 06.08.2026](https://help.visuals.fm/en/articles/16533758-visuals-fm-release-notes-06-08-2026.md): Failed generations now tell you why they failed, every error screen is written in plain English instead of a code, and the heart works the same way on every kind of asset. - [Visuals.fm Release Notes - 05.31.2026](https://help.visuals.fm/en/articles/16533757-visuals-fm-release-notes-05-31-2026.md): 2 new Josefin fonts, videos that open with the sound on, uploads that finally work from an iPhone or iPad, and lyric video defaults that stopped reframing and fading clips you didn't ask them to. - [Visuals.fm Release Notes - 05.26.2026](https://help.visuals.fm/en/articles/16533754-visuals-fm-release-notes-05-26-2026.md): 4 new models arrive \(GPT Image 2, FLUX 2 Pro, Veo 3.1 Lite, Runway Gen-4.5\), 21:9 becomes an aspect ratio you can generate in, your plan and credit reset date show on screen, and you get charged fo... - [Visuals.fm Release Notes - 05.12.2026](https://help.visuals.fm/en/articles/15036594-visuals-fm-release-notes-05-12-2026.md): Learn more about all the new updates in Visuals to help your daily content workflows - [Visuals.fm Release Notes – 4.18.2026](https://help.visuals.fm/en/articles/14672894-visuals-fm-release-notes-4-18-2026.md) ## Exporting and files - [Exporting and downloading your work](https://help.visuals.fm/en/articles/16829674-exporting-and-downloading-your-work.md): MP4 vs ProRes, where downloads live, how ZIPs work and their limits, downloading a whole flow's output, and what to do when a big file will not come down. - [Uploading files: formats, size limits, and long videos](https://help.visuals.fm/en/articles/16829676-uploading-files-formats-size-limits-and-long-videos.md): What you can upload and how large, why a long video takes a while, what the processing badge means, and the 2 hour ceiling on content analysis. ## FAQs - [Visuals: what it does, who it is for, and how to choose a plan](https://help.visuals.fm/en/articles/16828747-visuals-what-it-does-who-it-is-for-and-how-to-choose-a-plan.md): What Visuals makes, who uses it, how credits and plans work, commercial rights, security, what Enterprise includes, and how to book a demo. - [Using Visuals outside of music](https://help.visuals.fm/en/articles/16828736-using-visuals-outside-of-music.md): Visuals works for brands, agencies, podcasts, film, games, events, and more. What you can make, whether you need a song, how it fits your brand, and which plan to start on. - [What are Visuals Credits and how they work](https://help.visuals.fm/en/articles/13260322-what-are-visuals-credits-and-how-they-work.md): Learn what Visuals Credits are, what actions use credits, and how monthly credits reset. - [Visuals.fm Affiliate Program](https://help.visuals.fm/en/articles/16156814-visuals-fm-affiliate-program.md): Earn 25% recurring commission for up to 12 months by referring artists, music teams, and visual creators to Visuals.fm. Commissions, attribution, payouts, promotional rules, and FAQs. - [Settings: profile, plan, usage, and API access](https://help.visuals.fm/en/articles/16829678-settings-profile-plan-usage-and-api-access.md): Everything in one Settings home. Where to find your plan and credit reset date, usage, personalization, memory, skills, and API and MCP access. ## Troubleshooting - [Why the Run button is off, and other pre-run checks](https://help.visuals.fm/en/articles/16829675-why-the-run-button-is-off-and-other-pre-run-checks.md): Visuals catches bad inputs before a run instead of after you have paid. What the amber badge means, the common blockers, and how to clear each one. - [Why Did My Video Generation Fail in Visuals?](https://help.visuals.fm/en/articles/13719146-why-did-my-video-generation-fail-in-visuals.md): Learn why video generations fail in Visuals and how to fix them — including tips for using celebrity photos, avoiding content policy flags, and getting the best results from AI models.